Cox consolidates Louisiana operations
BATON ROUGE – Cox Communications announced Tuesday that it will be realigning its Louisiana markets to create one regional system.
Cox New Orleans, which includes Jefferson, Orleans, St. Bernard and St. Charles parishes, will merge with Cox Greater Louisiana, which encompasses the Baton Rouge and Lafayette markets, according to company spokesperson Ann Ruble.
Jacqui Vines, senior vice president and region manager for Cox Greater Louisiana will assume responsibilities for the combined operations.
“This is great news for Louisiana as the combined system will nationally become Cox’s third largest market,” said Vines. “This places our region in a strong position for stability and growth, and symbolizes Cox’s commitment to Louisiana.”
The combined systems have over 1,700 employees and serve almost 500,000 households with advanced digital cable, telephone and High Speed Internet products.
Cox currently serves 17 south Louisiana parishes including Acadia, Ascension, East Baton Rouge, East Feliciana, Iberia, Iberville, Jefferson, Lafayette, Livingston, Orleans, St. Bernard, St. Charles, St. James, St. Martin, St. Mary, Vermilion and West Baton Rouge.
“Cox’s core values remain strong, including our commitment to communities, customers and employees,” said Vines, who began her career with Cox 17 years ago in the New Orleans system.
“This consolidation will allow for more investment, launches of ever advancing services and top notch customer care delivered by local employees.”
The Louisiana alignment takes place at the same time as consolidations in Florida and California as part of an overall business transformation process. There are no office or retail closings planned as a part of this effort, which will be seamless to customers. Certain employees who interface with customers, as well as those who work with local community and government leaders, will remain in the current locations.
Cox is a multi-service broadband communications and entertainment company with more than 6 million total residential and commercial customers. The third-largest cable television company in the United States, Cox offers an array of advanced digital video, high-speed Internet and telephony services over its own nationwide IP network. Cox wholly owns and operates the Travel Channel.
Cox’s Louisiana operations employ over 1,700 people and serve almost 500,000 customers with voice, video and data products in the 17 parishes of Acadia, Ascension, East Baton Rouge, East Feliciana, Iberia, Iberville, Jefferson, Lafayette, Livingston, Orleans, St. Bernard, St. Charles, St. James, St. Martin, St. Mary, Vermilion and West Baton Rouge.
For more information, visit cox.com.