Web-based software offers residents, contractors real-time updates

Staff Report
Ascension Parish Interim Planning Director Lance Brock is shown with the application My Permit Now open from his desk computer. The software application allows users to track their planning and zoning needs and receive updates through devices connected to the internet.

Ascension Parish President Kenny Matassa has announced the web-based software application My Permit Now, used internally by the parish’s Building Department and Planning and Zoning Department, is now offered to residents and contractors for a more expedient process to track permits, licenses and other planning and zoning needs from any device connected to the internet.

By accessing MyPermitNow.org and signing up to become an authorized user, residents can track the progress of their plan reviews and inspection reports in real-time, and download the files by using a free customer portal account. Additionally, residents can schedule inspections online, get real-time inspection updates and view inspection reports.

Alerts are provided via phone or email when aspects of the permitting process are complete or in need of attention by the customer.

We want those who are new to the parish permitting process to know this software application is available free of charge, and will make their tasks much easier and immediate by utilizing the latest technology,” Matassa said.

In June of 2011, the parish entered into a contract with My Permit Now’s South Central Planning and Development Commission in Houma to use the application for $2,250 per month.

Interim Planning Director Lance Brock said once a customer signs up to become an authorized user, they can enter information about their submittal including loading digital versions of maps and drawings. Once that is completed and accepted, the submittal is given a project number which can be searched further on in the process.

Brock said residents and contractors who do not have access to the internet, may still visit the Building Department and the Planning and Zoning Department at the Ascension Parish Governmental Complex for their business needs. Hours of operation are 7:30 a.m. to 5 p.m., Monday through Thursday, and 7:30 a.m. to 11:30 a.m. on Fridays. The complex is located at 615 E. Worthey Road, Gonzales.