Public and private entities have information online ready to help if you’re a survivor of Louisiana’s recent severe storms and floods.
Call 911 if you’re facing an immediate safety issue.
Clothing, Food, Shelter, etc.
2-1-1 is a single access point for resources like food, clothing, shelter, financial assistance and health resources. Visit louisiana211.org and follow @211Louisiana on Twitter.
Situational awareness in Louisiana
The Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) contains links to disaster planning guides and situation updates at gohsep.la.gov. You can also get emergency news at emergency.louisiana.gov and the governor’s website at gov.la.gov.
Access FEMA’s website for the recent severe storms and floods at FEMA.gov/disaster/4277. It has the latest news and information on the disaster in Louisiana. Also, ‘like’ the FEMA Facebook page and follow @FEMAregion6 on Twitter.
Also, DisasterAssistance.gov has links for survivors to register and update your contact information, community resources, government directories and alerts. You may also call the FEMA helpline at (800) 621-3362. If you who use TTY may call (800) 462-7585. If you use 711 or Video Relay Service (VRS), call (800) 621-3362.
U.S. Small Business Administration
Low-interest disaster loans from the SBA are the largest source of federal disaster funding for businesses, private nonprofits, homeowners and renters. Learn more at sba.gov/disaster.
Disaster Recovery Centers
Get answers to your disaster assistance questions at a Louisiana DRC. Go online to find your closest center at fema.gov/disaster-recovery-centers.
Volunteers and Donation
Volunteer and donation opportunities are available at volunteerlouisiana.gov. You may email 2016FloodDonations@gmail.com to coordinate donations.
Parish contact information
Your parish leaders may be able to give information on how to dispose debris properly and provide information to assist your recovery. Get their contact information online at gohsep.la.gov/about/parishpa.
Transitional Shelter Assistance hotels
Find hotels that participate in TSA at femaevachotels.com. You may also find participating hotels by calling the FEMA helpline at (800) 621-3362. If you who use TTY may call (800) 462-7585. If you use 711 or Video Relay Service (VRS), call (800) 621-3362.
Find available rental resources that are participating in FEMA’s rental assistance program by going to FEMA’s housing portal at asd.fema.gov/inter/hportal/home.htm. The list is routinely updated.
Insurance contact information
Get your company’s contact information online at the Louisiana Department of Insurance: ldi.la.gov/onlineservices/ActiveCompanySearch.
National Flood Insurance Program
Learn more about flood insurance at floodsmart.gov.
Contact your insurance company to start a claim. Get your company’s contact information online at the Louisiana Department of Insurance: ldi.la.gov/onlineservices/ActiveCompanySearch.
If you have flood insurance questions call (800) 621-3362 Monday through Friday from 8 a.m. to 6 p.m. and select option 2. Call center staff are available to assist with information regarding your policy, offer technical flood guidance to aid in recovery and answer other flood insurance questions. You can be transferred to your insurance carrier for additional assistance if you have further questions. If you use TTY may call (800) 462-7585. If you use 711 or Video Relay Service (VRS), call (800) 621-3362.
Repair, rebuilding and clean up information
Get repair and rebuilding tips at fema.gov/louisiana-disaster-mitigation.
Get information about mucking out your property at crisiscleanup.org or call (800) 451-1954.
Go online to foodpantries.org/st/louisianato see a database a statewide food banks.
General health and welfare
The Department of Health and Hospitals has health information at dhh.louisiana.gov.
Search for “CDC” on Facebook and follow @CDCEmergency on Twitter for information from the Centers for Disease Control.
The hotline for the Occupational Safety and Health Administration (OSHA) is (800) 321-OSHA (6742).
Mental health services
The Louisiana Directory of Mental Health Services is online at new.dhh.louisiana.gov/index.cfm/page/97/n/116.
For children and youth services, call the state health department at (225) 342-9500 or visit the Children’s Special Health Services website at dhh.louisiana.gov/index.cfm/page/740 for information or to apply for services for developmentally disabled children.
Contact your local school district if you have not been able to enroll your child in school in the town where you are currently living, or if you have not been able to return to your home school district. Find contact information to your school board at lsba.com/PageDisplay.asp?p1=798.
Louisiana Aging Services administers federal and state-run services for senior citizens. It also oversees the Area Agencies of Aging in each parish, which develop coordinated community-based systems. Visit new.dhh.louisiana.gov/index.cfm/subhome/12/n/7 or call the Aging and Adult Services Helpline at (866) 758-5035.
Persons with disabilities or access and functional needs
Louisiana has several agencies that deal with different groups of people who are disabled or have access and functional needs. To learn more, visit the Department of Health and Hospitals online at dhh.louisiana.gov or the Louisiana Assistive Technology Access Network at latan.org/index.php/programs-services/emergency-preparedness/23-emergency-preparedness/27-emergency-preparedness-program.html.
The National Institute of Environmental Health Sciences provides documents and resources in English, Spanish and Vietnamese that address emergency preparedness in hurricane and flood situations. Links are at tools.niehs.nih.gov/wetp/index.cfm?id=2472.
The Louisiana Department of Environmental Quality has a resource page deq.louisiana.gov/portal with fact sheets and information on environmental issues, including disaster debris management.
The Environmental Protection Agency’s website, epa.gov, has a section on water issues. Find “EPA” on Facebook, follow @EPAgov on Twitter or call (888) 283-7626.
Louisiana Legal Services provides free civil legal assistance to low-income residents. Visit them at louisianalawhelp.org.